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Voice over Internet protocol (VoIP) can be a benefit for reducing communication and infrastructure costs. It can facilitate tasks and provide services that may be more difficult to implement using the PSTN. It has the ability to transmit more than one telephone call over the same broadband connection. The VOIP Phone Systems employ session control protocols to control the set-up and tear down of calls as well as audio codecs which encode speech allowing transmission over an IP network. The VoIP secures calls using standardized protocols. it integrates with other services available over the Internet including video conversation, message or data file exchange in parallel with the conversation, audio conferencing, managing address books, and passing information about whether others are available to interested parties.

Xpander Communication develops a new version of their VoIP software. Their VoIP providers improve for small and medium sized businesses. It offers a company wide buddy list with live status updates, phone to phone instant messaging, automatic world-wide call forwarding etc. You can save money and time then.