I missed to update this blog yesterday. I was somewhat lazy, disappointed, pissed and all the feeling like the whole world's against me. Everytime I feel like that, I just don't talk. I can't do anything. I do nothing. I read other posts though. It's my source of strength and inspiration to continue blogging. So here I am typing a post for you.
I know you also feel like you don't deserve a poor service since you are paying it. You are the source of their income. On the other way round, you need them to be fair on their part. But how can you understand the situation or the problem if no one entertain or talk to you? Listening to the computer generated machine is annoying. You expect that at least there is a human being to answer your question but it would take ages to wait.I don't want to wait till Christmas or New Year 2009.
I am talking about the poor service of a certain financial institution.
For the whole day I tried to contact them but no one picked up or answered the phone (both the landline and toll free). I already memorized the toll free number 1800 1888 2277. See? Try it and you will wait till Christmas comes. I also memorized the computer recorded voice: "All our customer service officers are engaged at the moment. Please hold and your call will be attended to as soon as an officer becomes available. Thank you." I was hold the whole day. I let the line opened the whole day.
I hope whatever your company's online problem will be fixed as soon as possible. Maybe next time we are already not available for your service. Thank you.
Thanks to flickr for the images of the old man and the mad man.